With decades of experience in the security industry, MASC has built a reputation for technical excellence and deep product knowledge. This expertise drives our commitment to continually researching international markets to source the best security solutions available. Our approach is centred on a carefully selected range of products, enabling us to deliver high levels of support and technical competence. We focus on offering solutions that we are not just familiar with but can fully support, ensuring that our clients receive the best in terms of both performance and service.
As technology rapidly evolves, particularly within the realms of access control and CCTV, MASC stays ahead of the curve. We have recently partnered with two cutting-edge manufacturers whose products we believe will significantly reshape how security systems are designed, implemented, and managed in the future. This partnership is just one example of how MASC continues to innovate and transform from a traditional contracting business into a specialised solutions provider.
Adapting to Changing Demands: Integration and Emerging Technologies
Today, integration is the cornerstone of modern security systems. We see the future of security solutions in the seamless integration of diverse technologies tailored for specific applications, including:
- Biometrics: The use of unique physical characteristics for identification and access control.
- Facial Recognition: A technology that scans and identifies individuals based on facial features.
- CCTV Analytics: Advanced video surveillance systems that analyse footage for real-time insights.
- Artificial Intelligence (AI): Machine learning algorithms that help systems learn and adapt to improve security.
- License Plate Recognition (LPR): Systems that automatically capture and recognise license plate numbers for security and monitoring purposes.
While traditional software development companies often struggle with integrating these advanced systems, the latest security solutions have been developed with modern tools that facilitate integration, providing a unified user interface to manage multiple security systems effectively. MASC’s long-standing relationships with key suppliers enable us to offer complete, turnkey solutions for a wide variety of risk management needs. Our partnerships provide not just high-quality products but also the technical support necessary to ensure the systems continue to function optimally.
Supporting the Future of Integrated Security Systems
The security landscape has undergone significant changes in recent years, driven by technological advancements. The skills required to manage these evolving systems have prompted us to reassess the profile of our support staff. As the integration of fire and security systems into a unified IT platform becomes the norm, our team is being equipped with the specialised skills needed to support this shift.
Another key challenge is managing operational costs. To achieve this, MASC focuses on selecting “best of breed” products and software while introducing efficient maintenance procedures. We aim to reduce the need for on-site visits for routine maintenance or fault-finding by developing remote support capabilities. Our upcoming support centre, staffed with trained professionals, will provide telephone support and remote troubleshooting similar to the services offered by IT companies, ensuring fast and cost-effective solutions for our clients.
Empowering Clients through Training and Ongoing Support
In addition to our technical expertise, MASC offers valuable training through our fully equipped training centre. This facility is available to our clients, providing them with the opportunity to upskill their security management and maintenance teams. We believe that the best results come from early collaboration, so we prefer to be involved from the initial stages of a project. From design to installation and commissioning, we ensure the seamless execution of each project, with ongoing support tailored to meet the unique needs of each client through customised Service Level Agreements.
Customer Case Study: A Nationwide Security System Implementation
MASC’s capabilities were put to the test in a major project for a prominent healthcare and financial services group based in Sandton. We successfully installed an integrated security system utilising Avigilon product to manage over 800 cameras and 600 card readers. This advanced system was not only implemented at the headquarters but has also been rolled out nationally, showcasing MASC’s ability to handle large-scale, complex security installations with precision and efficiency.
