Hi Khulani,

I would like to compliment Melissa. Last year was a tough year for the guards at KDL and there are certain guards that have shown themselves to be resilient and dedicated. Melissa is a real stalwart. She is loyal, reliable and hardworking. She understands security and knows the way I like to work. She often mentors the newer guards and I know that I can count on her. Her hard work and dedication is very appreciated.