Stallion Security was founded in 1991 when a gap in the market for a service orientated security company was identified.

Stallion Security has quickly grown into a highly structured, corporate organization, providing security services to clients who are serious about security and demand superior levels of service.

With a Mission of "providing you, the Client, with service excellence through discipline, dedication and development", and in order to meet the constantly changing needs of our Clients, the Group now consists of seven separate registered companies interfacing to satisfy our Clients complete security requirements.

The Stallion Group is empowered with Amabubesi Security (Annexure A) owning a 25% shareholding. With our partners appointing Executive Directors, Stallion Security does not preach empowerment, but embraces it with a link between the partners and management.

STALLION SECURITY (PTY) LTD

Stallion Security has at its heart a disciplined culture and although many security companies in South Africa purport to be running disciplined security operations along similar lines, few actually do. It is through this intrinsic Stallion culture that the high levels of discipline, necessary to realise the client's expectations, are evolved and developed, within a guard force of close to two thousand.

To some, the discipline and parades seem somewhat overdone. It is our experience however, that this is the single most efficient means of exercising control over a large force, thereby maintaining the high levels of quality service, that our clients have come to expect.

The intensively managed discipline process, is however softened by a participative management style, a beneficial reward system and various incentive programmes. This ensures that the relationship with our guard force is a "give-give" relationship.

These include the following:

• bonus awards, which are bestowed upon the deserving member by management, immediately in the wake of the member performing above the call of duty;
• a promotion from within policy is utilised to encourage individuals' advancement;
• an open door management policy, where all management are accessible to their staff;
• a medical doctor's scheme, which allows staff members to seek medical advice and assistance at our Wellness Centre;
• a provident fund, now legislated, has been our practice since 1995, provided to assure essential income in the event of death, disability or retirement, it has constantly reiterated our commitment to our staff;
• the provision of free company transport to and from site.

PARADES (Optional)

The majority of our security personnel are paraded and inspected at a central point prior to being posted to site. The following items are inspected to ensure the standard and correctness of the individual being posted:

• Full, neat & clean uniform
• Baton stick
• Handcuffs
• Rainwear
• Pocketbook & pens (red & black)
• A2Z
• Watch
• Identity card
• Sobriety
• Ancillary equipment

Attendance checks occur in advance of the commencement of shift and absentee staff are replaced immediately by a trained rostered reliever. All staff are searched prior to deployment and private cell phones are prohibited.

DISCIPLINE

Stallion Security maintains stringent discipline. Personnel who have not shaved, are dressed in an incomplete or improper uniform, and/or arrive late for parade, will not be posted to the client's premises and are subjected to the relevant disciplinary process.

The posted security complement provides a front line public relations function and the image projected is essential, ensuring both the client's and our image are upheld at all times.

POSTING

Stallion Security Field Officers post all paraded personnel to site in marked Stallion Security vehicles. This ensures that the entire complement arrives as a unit and timeously. Consequently, Stallion personnel are not compelled to rely on public transport, which in many cases is in the presence of the client's workforce thus:

• the threat of intimidation/ collusion is diminished;
• we are not restricted to local recruitment and as such, our personnel will seldom have any inter-personnel relations with the client's workforce. Once again the inherent risk of intimidation and collusion is diminished.

QUALITY ASSURANCE MANAGEMENT

Stallion Security is proud of our ISO 9001:2000 accreditation. In addition to this accreditation, our Quality Assurance is an Administrative function conducted independently of our Operations and reports directly to the Managing Director.

Our Quality Assurance programme has been developed to provide management, with an independent verification, objective and continued analysis of service levels. Regular site quality audits are conducted and 'Non-Conformance' field reports are generated where necessary, for the perusal and action of senior management, facilitating timely and corrective intervention.

We can therefore positively answer the ultimate quality question. "Is the Client receiving the level of service that is promised?"

MANAGEMENT COMMITMENT

Stallion Security demands dedication from all levels of management. We have a very stable, qualified, experienced management team which forms the back-bone of our operation. Available 24 hours a day, our management are committed to client satisfaction, and with a Guard - Management ratio of 35 : 1, our levels of service are unsurpassed in the industry.

ANTI-BRIBERY POLICY

Stallion Security rewards its personnel for reporting attempted bribery approaches. Our incentive scheme encourages the reporting of acts of bribery and the controlled, monitored staging of "colluded" theft.

The bribery incentive value is twice the value of the bribe up to a total of R6 000.00, contributed equally by the client and Stallion Security.

This has resulted in numerous arrests and successful prosecutions of the perpetrators. Personnel, who advance the mutual interests of both the client and Stallion Security are generously rewarded.

BONUSES

All Operation Management carry bonus voucher books, the focus of which is the immediate issue of a bonus voucher acknowledging exceptional performance. Security Officers then take these bonus vouchers to the wage clerk who redeems them immediately for cash. In addition to this, our ground force, who excel in the performance of their duties, are rewarded on a monthly basis and publicly recognised, receiving special gratuities and awards.

PAY PARADE

Stallion Security is an interactive team of individuals each making a unique contribution to the advancement of the company. In support of this commitment, all employees, without exception, attend a full company parade at the end of every month.

This is the time of the month that the management team interacts with the entire ground force. Over and above this "pay day" parade, exceptional performance is recognised and awards are presented. On parade, the guard of the month is acknowledged for his or her contribution. Cash bonuses, raffle prizes and merit certificates are awarded; Company announcements are made and the Company newsletter distributed.

PROMOTION FROM WITHIN

Stallion Security has a strict internal promotion policy. Should employees show commitment, loyalty, competence and ability, we provide them with the opportunity and means within the company to advance into management positions. This policy provides Stallion Security with supervisory and managerial staff with a proven track record.

CAPACITY TO MANAGE DECENTRALISED OPERATION

We have branches in Durban, Cape Town, Pretoria and Kimberly. We did not have full infrastructures when setting up these branches. We believe in our people and by selecting the right person for the job, giving them authority, responsibility and most importantly accountability, with the support of the existing infrastructure, we have successfully demonstrated the ability to manage and operate from a de-centralized location.

We are proud of the fact that we have successfully maintained the culture of discipline and customer service, in all our branches, that has come to be expected of us.

Our national clientele frequently comment that they are pleased to see the same standards and levels of customer satisfaction in their outlying branches as they receive in Johannesburg, thereby independently verifying our commitment to excellent service.
We believe our secret is our people. We never forget that guards and managers are people. Treat them as such and they will pleasantly surprise you more often than let you down.